This website provides a service that allows applicants
to request a police background check in Canada. Criminal histories are
stored at the Royal Canadian Mounted Police. The RCMP requires that you
complete a specific form called the "Informed Consent Form", or "ICF".
Further, they require that your identity is verified to ensure you are
asking for a background check on your own behalf only. Please be aware
that this service is only legally available for you to get your own
background check. You may not enquire about the background of others.
We will help you complete the ICF by guiding you through
a sequence of windows. Once you have provided all the required data,
we will ask you to confirm all your data is correct and provide
a signature.
As soon as you begin your request for a background check, we will
email you a link that allows you to resume your data entry in case you
are interrupted for any reason. This link stays effective until your ICF
is complete. You may delete the email after that time.
Once your ICF is finished, we may ask you to make payment for the services
you requested, using a major credit card. The credit card payment is done
through Moneris. This website does not
keep any credit card information. Once payment is made, we send you an
email notification that can be used to retrieve your payment receipt. The fees for
processing your background check request are not refundable.
Next, we will help you verify your identity by a variety of means. One technique asks
you a series of questions that only the person named in the ICF
could answer. We check your answers. If they are correct, your request is forwarded to
our police partner for final processing.
If your answers are incorrect, you will be given specific instructions on how to
verify your identity. Once this process is complete, your request will be
forwarded to our partner police service.
When police results are available, we will send you an email with links you can
use to securely retrieve them. Depending on the services you requested, you may
also receive a link to view an electronic certificate of results.
If you additionally requested a paper certificate, an embossed document
will arrive via regular mail, usually within 3-5 business days.
We strive to provide an electronic response to you within one
business day, from the time your identity is verified.
Please note that all our communications with you are via email. In using this
website, you confirm your acceptance that our emails to you can contain
personal and confidential personal information, which may be viewed by unauthorised persons.
We retain your information in our database for the minimum period permitted
by the R.C.M.P., after which time, your information will be purged.
